Pj33 Privacy Policy — How We Protect Your Information
User privacy is a top priority at pj33. This policy clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Updated: January 2026
Information We Collect
When you register and use the pj33 platform, we collect various types of information to ensure our services run smoothly and securely. The information collected is as follows:
Account Information
During registration, you will be asked to provide a username, email address, phone number, and password. This information is used to uniquely identify your account and allow you to log in to the pj33 platform securely.
Device & Browser Information
Pj33 automatically records technical information when you access the platform, including device type, operating system, web browser type, IP address, and login session data. This information is used to detect suspicious activity and improve platform performance.
Payment Information
To process deposits and withdrawals in MYR (RM), we collect the necessary information such as bank account holder name and account number for withdrawal purposes. We do not directly store your credit card numbers or banking passwords — all transactions are processed through secure, encrypted payment gateways.
Cookies & Usage Data
We use cookies and similar tracking technologies to understand how users interact with the pj33 platform, store language preferences and session settings, and improve the overall user experience. You can configure cookie settings through your browser, though disabling certain cookies may affect platform functionality.
How We Use Your Information
All information collected by pj33 is used responsibly and only for legitimate purposes. The following outlines the primary uses of your data:
- Account management: To create, verify, and maintain your user account on the pj33 platform.
- Transaction processing: To process MYR deposits and withdrawals via your chosen local payment method.
- Platform security: To detect, investigate, and prevent fraud, hacking, or any activity that violates our terms of use.
- Service improvements: To analyse usage patterns and improve the platform's interface, performance, and content.
- Service communications: To send important notices related to your account, security, or policy updates.
- Legal compliance: To comply with applicable legal and regulatory requirements governing the operation of the pj33 platform.
Pj33 will not use your information for third-party marketing purposes without your prior consent.
Data Storage, Security & Third-Party Sharing
Storage & Security
Your data is stored on servers protected by strict security measures, including SSL encryption during data transmission and firewall protection at the infrastructure level. pj33 conducts regular security audits and follows industry best practices to ensure user data remains inaccessible to unauthorised parties.
Data is retained for as long as your account remains active on the pj33 platform, or for as long as necessary to meet legitimate legal and business requirements. Once an account is closed at the user's request and no legal obligation requires continued retention, the relevant data will be deleted or anonymised within a reasonable timeframe.
Third-Party Sharing
Pj33 does not sell or rent users' personal information to any third party for commercial purposes. We may, however, share necessary information with payment service providers to process your MYR transactions, or with relevant authorities when required by law. All third parties involved are bound by confidentiality agreements and must adhere to the same data protection standards.
Your Rights as a pj33 User
As a pj33 platform user, you have certain rights regarding your personal information. We respect these rights and provide clear channels for you to exercise them:
Right of Access
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through pj33 customer support, and we will process them within a reasonable timeframe.
Right of Rectification
If you find that the information we hold is inaccurate or outdated, you have the right to request a correction. You can update certain details directly from your account dashboard, or contact the pj33 support team for changes that require verification.
Right of Erasure
You may request the deletion of your account and personal information by contacting the pj33 support team. Please note that deletion requests may not be fully fulfilled where legal or regulatory obligations require us to retain certain records for a specified period, particularly in relation to financial transaction records.
Policy Changes & How to Contact Us
Changes to This Privacy Policy
Pj33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service improvements. Any changes will be posted on this page with a new update date. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of the pj33 platform after any changes are published constitutes acceptance of the updated privacy policy terms.
Contact the pj33 Support Team
If you have any questions or concerns, or wish to exercise your rights regarding the personal data we hold, please contact the pj33 support team at the following email address: [email protected]. We will do our best to respond to every privacy-related inquiry within a reasonable timeframe. You may also refer to our pj33 FAQ for more information on how our platform works.